EXHIBIT (13)
TEN - YEAR FINANCIAL SUMMARY Rollins, Inc. and Subsidiaries - ----------------------------------------------------------------------------------------------------------------------------------- 1995 1994 1993 1992 1991 1990 1989 1988 1987 1986 - ----------------------------------------------------------------------------------------------------------------------------------- OPERATIONS SUMMARY (In thousands except per share data) Revenues $620,435 $605,327 $575,802 $527,666 $475,555 $436,398 $402,324 $380,834 $354,303 $320,030 Cost of Services Provided 325,889 311,315 293,499 271,518 247,994 230,107 211,604 193,829 180,513 158,216 Depreciation and Amortization 7,950 8,130 8,310 7,966 7,806 7,482 7,509 7,013 6,935 6,388 Special Charge 12,000 - - - - - - - - - Sales, General and Administrative 216,234 208,289 203,483 187,238 169,825 155,904 146,658 140,158 126,355 119,079 Interest Expense (Income), Net (4,988) (2,994) (2,390) (1,870) (2,134) (2,460) (2,215) (1,693) (781) 257 -------- -------- ------- -------- -------- -------- -------- -------- -------- -------- Income Before Income Taxes 63,350(1) 80,587 72,900 62,814 52,064 45,365 38,768 41,527 41,281 36,090 Income Taxes 24,073 31,026 28,431 24,812 20,565 17,919 15,236 16,819 19,177 18,095 -------- ------- ------- -------- -------- -------- -------- -------- -------- -------- Net Income $ 39,277(1) $ 49,561 $ 44,469 $ 38,002 $ 31,499 $ 27,446 $ 23,532 $ 24,708 $ 22,104 $ 17,995 -------- -------- ------- -------- -------- -------- -------- -------- -------- -------- -------- -------- ------- -------- -------- -------- -------- -------- -------- -------- Earnings per Share $ 1.10(1) $ 1.39 $ 1.25 $ 1.07 $ .89 $ .77 $ .67 $ .70 $ .63 $ .51 Dividends per Share $ .56 $ .50 $ .44 $ .40 $ .39 $ .37 $ .36 $ .34 $ .33 $ .32 Cash Provided by Operations $ 46,910 $ 39,340 $ 40,034 $ 33,319 $ 31,987 $ 36,350 $ 31,955 $ 24,323 $ 29,852 $ 28,695 Capital Expenditures $ 18,026 $ 8,368 $ 7,727 $ 7,042 $ 8,536 $ 8,929 $ 9,747 $ 7,825 $ 8,864 $ 5,940 Total Assets $314,925 $295,265 $267,194 $236,291 $204,577 $177,961 $160,121 $146,526 $130,953 $112,477 Long-Term Debt - - - - - - - - - - Stockholders' Equity $214,318 $193,633 $160,508 $129,899 $105,137 $ 86,718 $72,228 $ 61,082 $ 48,455 $ 39,074 SELECTED RATIO ANALYSIS (As a % of revenues except return on average equity) Cost of Services Provided 52.5% 51.5% 51.0% 51.5% 52.1% 52.7% 52.6% 50.9% 50.9% 49.4% Sales, General and Administrative 34.9 34.4 35.3 35.5 35.7 35.7 36.5 36.8 35.7 37.2 Net Income 6.3(1) 8.2 7.7 7.2 6.6 6.3 5.8 6.5 6.2 5.6 Net Income without Special Charge 7.5 8.2 7.7 7.2 6.6 6.3 5.8 6.5 6.2 5.6 Return on Average Equity 19.3 28.0 30.6 32.3 32.8 34.5 35.3 45.1 50.5 50.9 SHARES OUTSTANDING (In thousands) Average 35,849 35,770 35,638 35,569 35,510 35,465 35,438 35,418 35,232 34,929 At Year End 35,858 35,826 35,673 35,592 35,532 35,478 35,453 35,426 35,412 34,968
(1) INCLUDES A SPECIAL CHARGE OF $12,000,000 ($7,440,000 AFTER TAX BENEFIT OR $.21 PER SHARE) AT SEPTEMBER 30, 1995. 10 11 QUARTERLY INFORMATION
------------------------------------------------------ STOCK PRICES AND DIVIDENDS (Rounded to the nearest 1/8) Stock Prices Dividends High Low Paid ------------------------------------------------------ 1995 First Quarter $ 27 1/2 $ 22 $ .14 Second Quarter 28 5/8 22 1/8 .14 Third Quarter 25 1/4 23 .14 Fourth Quarter 25 18 7/8 .14 1994 First Quarter $ 30 3/4 $ 26 3/4 $ .12 1/2 Second Quarter 28 3/8 24 3/8 .12 1/2 Third Quarter 26 1/8 23 1/4 .12 1/2 Fourth Quarter 25 1/2 22 1/8 .12 1/2
THE NUMBER OF STOCKHOLDERS OF RECORD AS OF DECEMBER 31, 1995 WAS 3,764.
-------------------------------------------------------------------------------------------------------- PROFIT AND LOSS INFORMATION (In thousands except per share data) First Second Third Fourth -------------------------------------------------------------------------------------------------------- 1995 Revenues $ 142,654 $175,350 $ 162,333 $ 140,098 Operating Income 14,901 35,217 6,842 (1) 13,233 Net Income 7,807 21,102 3,454 (1) 6,914 Earnings per share .22 .59 .09 (1) .20 1994 Revenues $ 136,443 $171,874 $ 158,002 $ 139,008 Operating Income 13,755 36,285 22,906 15,984 Net Income 6,888 21,066 13,011 8,596 Earnings per share .19 .59 .36 .25 1993 Revenues $ 127,295 $163,248 $ 151,808 $ 133,451 Operating Income 11,872 32,708 21,228 15,312 Net Income 5,867 19,071 11,688 7,843 Earnings per share .16 .54 .33 .22
(1) INCLUDES A SPECIAL CHARGE OF $12,000,000 ($7,440,000 AFTER TAX BENEFIT OR $.21 PER SHARE) AT SEPTEMBER 30, 1995. 12 MANAGEMENT'S DISCUSSION AND ANALYSIS RESULTS OF OPERATIONS
SELECTED INDUSTRY SEGMENT DATA % CHANGE FROM PRIOR YEAR increase/ (decrease) -------------------- (In thousands) 1995 1994 1993 1995 1994 ---- ---- ---- ---- ---- - ---------------------------------------------------------------------------------------- REVENUES Orkin $547,797 $530,099 $506,399 3.3% 4.7% Rollins Protective 59,233 61,692 57,698 (4.0) 6.9 Other 13,405 13,536 11,705 (1.0) 15.6 ------- ------- ------- $620,435 $605,327 $575,802 2.5 5.1 -------- -------- -------- -------- -------- -------- OPERATING INCOME Orkin $ 76,754 $ 78,711 $ 70,720 (2.5) 11.3 Rollins Protective 4,476 6,579 5,896 (32.0) 11.6 Other (11,037) 3,640 4,504 N/M (19.2) -------- -------- -------- $ 70,193 $ 88,930 $ 81,120 (21.1)% 9.6% -------- -------- -------- -------- -------- --------
GENERAL OPERATING COMMENTS The 1995 operating income and profit margin results were a reflection of the Company's decision to support major business investments in all areas of operations. Competition and current business conditions support the Company's decision to make major investments in marketing, customer service, and division operations, in order to increase market share and profits. Due to the decrease in normal revenue growth rates, expense control opportunities were identified in all segments during the year. Improvement measures were implemented in the fourth quarter, including the reduction of certain home office and field administrative/managerial functions. Earnings were also negatively impacted by a one-time Special Charge of $12.0 million ($7.4 million after-tax or $.21 per share) relating to the write off of doubtful accounts receivable in the consumer finance operation, Rollins Acceptance Company (RAC). The charge was a result of management's actions and assessment of the estimated realizable value of the financed receivables portfolio versus the carrying amount at September 30, 1995. To more effectively manage the financed receivables portfolio, the Company expanded RAC's physical facility, acquired new computers and phone dialing equipment, and increased the staffing of collectors. Exclusive of the Special Charge, 1995 earnings per share would have been $1.31 compared to $1.39 in 1994 and $1.25 in 1993. Rollins, Inc.'s consolidated revenues of $620.4 million were 2.5% higher than in 1994. Operating income decreased $18.7 million or 21.1% over the prior year. As a result of the Special Charge, increased business investment activity, and not reducing expenses to match the revenue growth rate decreases, operating margins declined 23.1% (9.8% without the Special Charge) over 1994 compared to 1994's improvement over 1993 of 4.3%. Orkin revenues increased 3.3% to $547.8 million with operating income and operating margins decreasing 2.5% and 5.4%, respectively, over the prior year. This compares to a 5.7% margin improvement from 1994 over 1993. Rollins Protective Services' revenues declined 4.0%, along with operating income 32.0% lower, while operating margins deteriorated 29.0% from 1994. This compares to a 4.9% margin improvement from 1994 over 1993. ORKIN 1995 VERSUS 1994 Orkin increased its pest control and termite sales dollars and customer base, despite a second consecutive year of an unusual cold and wet spring that negatively impacted the seasonal termite business. Orkin continues to be encouraged by the positive results in its core business, monthly recurring pest control. Residential pest control leads and sales, and termite renewals were up over last year. The growing pest control business involves a coordinated emphasis on commercial opportunities. This includes more focused leadership via the creation of a Director of Commercial Pest Control, who will be 13 identifying opportunities and strategies to expand this business. Orkin's 1995 strategic investments in the pest control business include increases in sales and service personnel, training, and value marketing programs. The million dollar Rollins Customer Service Center (RCSC) was opened during the first quarter. The RCSC is designed to centrally and proactively monitor customer service quality and to generate additional sales by cross- marketing our approximately 1.7 million customers. These investments will be ongoing, with a primary focus on the following business fundamentals: Increase Employee Sales and Service Staffing, Enhance Training, Target Marketing Efforts, and Improve Customer Satisfaction. Additional future growth will come from internal and external expansion, with a plan to double the number of new, company-owned branch openings in 1996, expansion of the Franchise program, a growing presence in Canada, and increasing acquisition activity. In 1995, Orkin Plantscaping continued its "back to basics" program and reviewed its fundamental operating practices. Technical training opportunities were identified to improve sales and retain current customers. A major training initiative to include all sales and service personnel will be implemented in 1996. In addition, a veteran senior Orkin executive took over the Division in the fourth quarter. After the December 1994 sale of the eleven Northern locations, Lawn Care restructured its business, including management's span of control and sales and service staffing, to fit a smaller, more tightly focused geographic market. On a comparable unit basis, Orkin Lawn Care had revenue and customer base growth and expects this positive momentum to carry forward into 1996 with increasing revenue and profitability. The primary focus will be improving sales generation activity and converting the increasing number of new customer leads, received by the Rollins Customer Service Center. ORKIN 1994 VERSUS 1993 Orkin revenues increased 4.7% to $530.1 million and operating income increased 11.3% to $78.7 million for the year ended December 31, 1994, compared to the same period last year. Orkin experienced a disappointing pest season, unlike any in its history; however Pest Control and Termite services increased their sales dollars and customer base for the year. Orkin maintained its commitment to expanding existing operations by entering new geographic markets with the opening of nine new branches. The fundamentals and financial position of the Pest Control business remained very strong. Orkin was motivated to take full advantage of market opportunities through alternative services such as the Agribusiness service, which produced strong revenue gains in 1994. Success with other new marketing and service programs also contributed to revenue and operating income improvements. These programs included the introduction of a 24 hour 1-800-800-ORKIN service and a neighborhood solicitation campaign. The neighborhood campaign was expanded during the summer of 1994 in selected markets and exceeded sales expectations. Orkin utilized its telemarketing program to make customer quality assurance calls which provided customer satisfaction confirmation and the expansion of Orkin services. Additionally, sales benefits of cross-marketing other Rollins' services were achieved. Orkin Plantscaping focused on sales and service basics in 1994, including formalizing sales proposals, developing new sales brochures, and managing the quality and selection of plant inventory. To address a soft year, Plantscaping concentrated on training employees to better address the customer needs and improve creative sales skills. ROLLINS PROTECTIVE SERVICES (RPS) 1995 VERSUS 1994 RPS continues its investments in strategic programs that include customer service and product development. In addition, the consolidation of the three separate central alarm monitoring stations, and the customer support functions, into a single, state-of-the-art, integrated, National Customer Support Center was completed during the third quarter 1995. RPS continued to experience difficulty in achieving an appropriate product sales mix; however, the recurring revenue customer base continues to grow through customer service programs and acquisitions. RPS completed seven modest acquisitions during the year which allowed for the expansion of its services in existing markets, while providing their customers continued access to quality service. Future growth is planned to occur through the introduction of the new System VII product, continuing business development activities, and enhancing the RPS National Customer Support Center (consolidated customer service/alarm monitoring center). System VII testing and technical training was completed and introduced to the market in the fourth quarter 1995. Business development activities will include additional acquisitions and 14 investigating possible strategic partnerships and alliances in response to the ever-changing technological options and advancements in the industry. ROLLINS PROTECTIVE SERVICES (RPS) 1994 VERSUS 1993 RPS had 1994 revenues of $61.7 million, an increase of 6.9%, and operating income improved 11.6% to $6.6 million. Revenue growth in 1994 was driven by the expansion of the commercial and National Accounts programs and the opening of two new locations. RPS enjoyed one of the highest customer retention rates in the industry. RPS secured several large National Accounts, including Blockbuster and Discovery Zone, and enhanced relationships with existing key account customers. OTHER 1995 VERSUS 1994 Other businesses revenue decreased 1.0% due to revisions of the Company's credit and internal operating policies within the consumer finance area (RAC). The volume of Company financed sales is slightly lower than last year, as the revised policies redirected marketing efforts toward stronger customer demographics in conjunction with the lower than anticipated termite demand. In addition, the Special Charge, discussed in further detail under "General Operating Comments", negatively impacted Operating Income. OTHER 1994 VERSUS 1993 Other business' revenue increased 15.6% while operating income decreased 19.2%. During the fourth quarter 1994, management performed a major evaluation of the Company's credit and internal operating policies within the credit service center. Management instituted a revision of these credit policies which refines marketing efforts toward stronger customer demographics, while providing a higher average contract price. The objectives of these changes were to increase our average dollar sales unit purchased, and reduce doubtful account exposure. - ------------------------------------------------------------------------------- FINANCIAL CONDITION
% CHANGE FROM PRIOR YEAR increase/(decrease) ------------------- (Dollars in thousands) 1995 1994 1993 1995 1994 - ----------------------------------------------------------------------------------------------- Cash and Short-Term Investments $ 33,623 $ 31,917 $ 18,102 Marketable Securities 65,743 51,820 50,991 -------- -------- -------- $ 99,366 $ 83,737 $ 69,093 18.7% 21.2% Working Capital $151,756 $148,010 $117,528 2.5% 25.9% Current Ratio 3.1 3.2 2.8 (3.1)% 14.3% Cash Provided by Operations $ 46,910 $ 39,340 $ 40,034 19.2% (1.7)%
Rollins, Inc.'s financial position remained solid. The Company's operations have historically provided a strong positive cash flow which represents the Company's principal source of funds. Interest income increased 66.6% due to the increase in average funds invested in short-term investments and marketable securities, coupled with the increase in the average rate of return. Net trade receivables decreased $13.4 million or 13.1% compared with December 31, 1994. Trade receivables include installment receivables which are due subsequent to one year from the balance sheet date. These amounts were approximately $26.2 million and $33.8 at the end of 1995 and 1994, respectively. The decrease in receivables is primarily the result of the amounts written off as doubtful accounts, including the Special Charge and the effect of the revisions to the Company's credit and internal operating policies within the consumer finance area. During 1995, the Company invested $22.2 million in capital expenditures and acquisitions compared to $9.0 million in 1994. Also, $20.1 million was paid out in cash dividends. The Company maintains a $40.0 million unused line of credit. This source of funds has not been used, but is available for future acquisitions and growth, if needed. 15
STATEMENTS OF FINANCIAL POSITION Rollins, Inc. and Subsidiaries - ------------------------------------------------------------------------------------------- At December 31, (In thousands except share data) 1995 1994 - ------------------------------------------------------------------------------------------- ASSETS Cash and Short-Term Investments $ 33,623 $ 31,917 Marketable Securities 65,743 51,820 Trade Receivables, Net 88,542 101,900 Materials and Supplies 13,924 16,250 Deferred Income Taxes 7,447 4,445 Other Current Assets 13,486 8,567 ------------ ------------ Current Assets 222,765 214,899 Equipment and Property, Net 37,799 27,989 Intangible Assets 42,013 42,092 Other Assets 12,348 10,285 ------------ ------------ Total Assets $ 314,925 $ 295,265 ------------ ------------ ------------ ------------ LIABILITIES Capital Lease Obligation $ 1,314 $ - Accounts Payable 13,334 12,002 Accrued Insurance Expenses 14,314 14,258 Accrued Payroll 12,028 12,700 Unearned Revenue 14,695 15,567 Other Expenses 15,324 12,362 ------------ ------------ Current Liabilities 71,009 66,889 Capital Lease Obligation 7,422 - Long-Term Accrued Liabilities 15,936 22,538 Deferred Income Taxes 6,240 12,205 ------------ ------------ Total Liabilities 100,607 101,632 ------------ ------------ Commitments and Contingencies STOCKHOLDERS' EQUITY Common Stock, par value $1 per share; authorized 99,500,000 shares;41,431,814 shares issued 41,432 41,432 Earnings Retained 224,009 203,582 ------------ ------------ 265,441 245,014 Less--Common Stock in Treasury, at Cost, 5,573,589 shares in 1995; 5,605,412 shares 51,123 51,381 in 1994 ------------ ------------ Total Stockholders' Equity 214,318 193,633 ------------ ------------ Total Liabilities and Stockholders' Equity $ 314,925 $ 295,265 ------------ ------------ ------------ ------------
THE ACCOMPANYING NOTES ARE AN INTEGRAL PART OF THESE STATEMENTS. 16
STATEMENTS OF INCOME Rollins, Inc. and Subsidiaries - ----------------------------------------------------------------------------------------------------------- Years Ended December 31, (In thousands except per share data) 1995 1994 1993 - ----------------------------------------------------------------------------------------------------------- REVENUES Customer Services $ 620,435 $ 605,327 $ 575,802 -------- --------- --------- COSTS AND EXPENSES Cost of Services Provided 325,889 311,315 293,499 Depreciation and Amortization 7,950 8,130 8,310 Special Charge 12,000 - - Sales, General and Administrative Expenses 216,234 208,289 203,483 Interest Income (4,988) (2,994) (2,390) -------- --------- --------- 557,085 524,740 502,902 -------- --------- --------- -------- --------- --------- INCOME BEFORE INCOME TAXES 63,350 80,587 72,900 -------- --------- --------- PROVISION (CREDIT) FOR INCOME TAXES Current 31,919 30,201 30,339 Deferred (7,846) 825 (1,908) -------- --------- --------- 24,073 31,026 28,431 -------- --------- --------- NET INCOME $ 39,277 $ 49,561 $ 44,469 -------- --------- --------- -------- --------- --------- EARNINGS PER SHARE $ 1.10 $ 1.39 $ 1.25 -------- --------- --------- -------- --------- --------- AVERAGE SHARES OUTSTANDING 35,849 35,770 35,638 -------- --------- --------- -------- --------- ---------
STATEMENTS OF EARNINGS RETAINED Rollins, Inc. and Subsidiaries
Years Ended December 31, (In thousands except per share data) 1995 1994 1993 - ----------------------------------------------------------------------------------------------------------- Balance at Beginning of Year $ 203,582 $ 171,862 $ 141,999 Net Income 39,277 49,561 44,469 Cash Dividends (20,076) (17,887) (15,680) Other 1,226 46 1,074 -------- --------- --------- Balance at End of Year $ 224,009 $ 203,582 $ 171,862 -------- --------- --------- -------- --------- --------- DIVIDENDS PER SHARE $ 0.56 $ 0.50 $ 0.44 -------- --------- --------- -------- --------- ---------
THE ACCOMPANYING NOTES ARE AN INTEGRAL PART OF THESE STATEMENTS. 17 STATEMENTS OF CASH FLOWS Rollins, Inc. and Subsidiaries
- ------------------------------------------------------------------------------------------------ Years Ended December 31, (In thousands) 1995 1994 1993 - ------------------------------------------------------------------------------------------------ OPERATING ACTIVITIES Net Income $ 39,277 $ 49,561 $ 44,469 Noncash Charges (Credits) to Earnings: Special Charge 12,000 - - Depreciation and Amortization 7,950 8,130 8,310 Deferred Income Taxes (7,846) 825 (1,908) Other, Net 4,461 2,382 3,152 (Increase) Decrease in Assets: Trade Receivables 1,476 (14,257) (20,474) Materials and Supplies 2,422 (421) 1,477 Other Current Assets (622) (3,183) 3,473 Other Non-Current Assets (1,167) (533) (612) Increase (Decrease) in Liabilities: Accounts Payable and Accrued Expenses 3,681 (2,676) 924 Unearned Revenue (1,040) 2,713 3,347 Long-Term Accrued Liabilities (6,602) (4,277) 3,643 Non-Current Deferred Income Taxes (7,080) 1,076 (5,767) ------------ ------------ ------------ Net Cash Provided by Operating Activities 46,910 39,340 40,034 ------------ ------------ ------------ ------------ ------------ ------------ INVESTING ACTIVITIES Purchases of Equipment and Property (9,080) (8,256) (7,690) Net Cash Used for Acquisition of Companies (4,373) (740) (397) Marketable Securities, Net (12,463) (1,910) (20,334) Proceeds from Sale of Equipment and Property 215 1,152 288 ------------ ------------ ------------ Net Cash Used in Investing Activities (25,701) (9,754) (28,133) ------------ ------------ ------------ ------------ ------------ ------------ FINANCING ACTIVITIES Dividends Paid (20,076) (17,887) (15,680) Treasury Stock Issued to Benefit Plans 573 2,116 1,820 ------------ ------------ ------------ Net Cash Used in Financing Activities (19,503) (15,771) (13,860) ------------ ------------ ------------ ------------ ------------ ------------ Net Increase (Decrease) in Cash and Short-Term Investments 1,706 13,815 (1,959) Cash and Short-Term Investments at Beginning of Year 31,917 18,102 20,061 ------------ ------------ ------------ Cash and Short-Term Investments at End of Year $ 33,623 $ 31,917 $ 18,102 ------------ ------------ ------------ ------------ ------------ ------------
THE ACCOMPANYING NOTES ARE AN INTEGRAL PART OF THESE STATEMENTS. 18 NOTES TO FINANCIAL STATEMENTS YEARS ENDED DECEMBER 31, 1995, 1994, AND 1993, ROLLINS, INC. AND SUBSIDIARIES - -------------------------------------------------------------------------------- 1. SIGNIFICANT ACCOUNTING POLICIES BUSINESS DESCRIPTION - Rollins, Inc. is a national company with headquarters located in Atlanta, Georgia, providing services to both residential and commercial customers. The four primary services provided are termite and pest control, protective services, lawn care, and plantscaping. PRINCIPLES OF CONSOLIDATION - The consolidated financial statements include the accounts of Rollins, Inc. (the Company) and its subsidiaries. All significant intercompany transactions and balances have been eliminated. ESTIMATES USED IN THE PREPARATION OF FINANCIAL STATEMENTS - The preparation of the financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates. REVENUES - Revenue is recognized at the time services are performed. CASH AND SHORT-TERM INVESTMENTS - The Company considers all investments with a maturity of three months or less to be cash equivalents. Short-term investments are stated at cost which approximates fair value. MARKETABLE SECURITIES - Effective January 1, 1994, the Company adopted Statement of Financial Accounting Standards No. 115, "Accounting for Certain Investments in Debt and Equity Securities." Under this statement, the Company's marketable securities are classified as "available for sale" and have been recorded at current market value with an offsetting adjustment to stockholders' equity. The adoption of this statement did not have a material effect on the Company's financial position. MATERIALS AND SUPPLIES - Materials and supplies are recorded at the lower of cost (first-in, first-out basis) or market. EQUIPMENT AND PROPERTY - Depreciation and amortization are provided principally on a straight-line basis over the estimated useful lives of the related assets. Annual provisions for depreciation are computed using the following asset lives: buildings, 10 to 40 years; and furniture, fixtures, and operating equipment, 3 to 10 years. The cost of assets retired or otherwise disposed of and the related accumulated depreciation and amortization are eliminated from the accounts in the year of disposal with the resulting gain or loss credited or charged to income. Expenditures for additions, major renewals and betterments are capitalized and expenditures for maintenance and repairs are expensed as incurred. INSURANCE - The Company self-insures, up to specified limits, certain risks related to general liability, workers' compensation and vehicle liability. The estimated costs of existing and future claims under the self-insurance program are accrued based upon historical trends as incidents occur, whether reported or unreported (although actual settlement of the claims may not be made until future periods) and may be subsequently revised based on developments relating to such claims. The non-current portion of these estimated outstanding claims comprises most of the long-term accrued liabilities balance shown on the Statements of Financial Position. ADVERTISING - Advertising expenses are charged to income during the year in which they are incurred. The total advertising costs were approximately $27,292,000, $25,834,000, and $23,517,000 in 1995, 1994, and 1993, respectively. INCOME TAXES - The Company follows the practice of providing for income taxes based on Statement of Financial Accounting Standards No. 109 (SFAS 109), "Accounting for Income Taxes". SFAS 109 requires recognition of deferred tax liabilities and assets for the expected future tax consequences of events that have been included in the financial statements or tax returns. COMMON STOCK - Earnings per share is computed on the basis of weighted- average shares outstanding. Stock options outstanding do not have a significant dilutive effect. 2. SPECIAL CHARGE A special charge of $12,000,000 ($7,440,000 after tax benefit or $.21 per share) was recorded in the third quarter 1995 to write off doubtful accounts receivable in the consumer finance operation, Rollins Acceptance Company, (RAC), as a result of management's actions and assessment of the estimated realizable value of the financed receivables portfolio at September 30, 1995. 19 NOTES TO FINANCIAL STATEMENTS (CONTINUED) YEARS ENDED DECEMBER 31, 1995, 1994, AND 1993, ROLLINS, INC. AND SUBSIDIARIES - -------------------------------------------------------------------------------- 3. TRADE RECEIVABLES Trade receivables, net, at December 31, 1995, totalling $88,542,000 and at December 31, 1994, totalling $101,900,000 are net of allowances for doubtful accounts of $9,991,000 and $5,944,000, respectively. Trade receivables include installment receivable amounts which are due subsequent to one year from the balance sheet dates. These amounts were approximately $26,209,000 and $33,849,000 at the end of 1995 and 1994, respectively. The carrying amount of installment receivables approximates fair value because the interest rates approximate market rates. 4. EQUIPMENT AND PROPERTY Equipment and property are presented at cost less accumulated depreciation and are detailed as follows:
(In thousands) 1995 1994 - -------------------------------------------------------------------------------- Buildings $ 9,238 $ 9,014 Operating equipment 55,339 59,168 Furniture and fixtures 12,018 10,688 Computer equipment under Capital lease 8,736 - --------- --------- 85,331 78,870 Less - accumulated depreciation 50,715 54,016 --------- --------- 34,616 24,854 Land 3,183 3,135 --------- --------- $ 37,799 $ 27,989 --------- --------- --------- ---------
5. INTANGIBLE ASSETS Intangible assets represent goodwill arising from acquisitions and are stated at cost less accumulated amortization. Intangibles which arose from acquisitions prior to November, 1970 are not being amortized for financial statement purposes, since, in the opinion of management, there has been no decrease in the value of the acquired businesses. Intangibles arising from acquisitions since November, 1970 are being amortized over forty years. 6. INCOME TAXES Effective January 1, 1993, the Company adopted Statement of Financial Accounting Standards No. 109 (SFAS 109), "Accounting for Income Taxes". SFAS 109 requires recognition of deferred tax liabilities and assets for the expected future tax consequences of events that have been included in the financial statements or tax returns. Under this method, deferred tax liabilities and assets are determined based on the difference between the financial and tax basis using enacted tax rates in effect for the year in which the differences are expected to reverse. These differences are more inclusive in nature than differences determined under previously applicable accounting principles. A reconciliation between taxes computed at the statutory rate on the income before income taxes and the provision for income taxes is as follows:
(In thousands) 1995 1994 1993 - ---------------------------------------------------------------------- Federal income taxes at statutory rate $ 22,172 $28,205 $25,515 State income taxes (net of federal benefit) 3,015 3,286 3,137 Other (1,114) (465) (221) -------- ------- ------- $ 24,073 $31,026 $28,431 -------- ------- ------- -------- ------- -------
The provision for income taxes was based on a 38.0%, 38.5%, and 39.0% estimated effective income tax rate on income before income taxes for the years ended December 31, 1995, 1994, and 1993, respectively. The effective income tax rate differs from the annual federal statutory tax rate primarily because of state income taxes. Income taxes remitted were $37,708,000, $33,915,000, and $25,796,000 for the years ended December 31, 1995, 1994, and 1993, respectively. The tax effect of the temporary differences which comprise the current and non-current deferred income tax debits (credits) amounts is as follows:
(In thousands) 1995 1994 - -------------------------------------------------------------------- Deferred Tax Assets (Liabilities) Insurance reserves $ 11,925 $ 13,801 Safe harbor lease (16,374) (16,955) Bad debts 2,268 1,592 Other 3,388 (6,198) -------- -------- $ 1,207 $ (7,760) -------- --------- -------- ---------
During 1982, the Company entered into a twenty-year "Safe Harbor" lease agreement under the Economic Recovery Tax Act of 1981 for the purchase of federal income tax benefits. The Company has invested $29,096,000 in the lease. The investment in tax benefits from the safe harbor lease agreement has been allocated between investment tax credit benefits and tax deduction timing benefits. The investment amount has been reflected as a reduction in non- current deferred income taxes. Amortization of timing benefits into expense is computed at a constant rate of return. 20 NOTES TO FINANCIAL STATEMENTS (CONTINUED) YEARS ENDED DECEMBER 31, 1995, 1994, AND 1993, ROLLINS, INC. AND SUBSIDIARIES - -------------------------------------------------------------------------------- 7. COMMITMENTS AND CONTINGENCIES The Company has a capitalized lease obligation and several operating leases. The minimum lease payments under the capital lease and non-cancelable operating leases with terms in excess of one year, in effect at December 31, 1995, are summarized as follows:
Capitalized Operating (In thousands) Lease Leases - ------------------------------------------------------------------------------- 1996 $ 1,687 $18,262 1997 2,024 13,997 1998 2,024 9,582 1999 2,024 6,947 2000 2,024 5,569 Thereafter 337 39,957 ------- ------- $10,120 $94,314 ------- ------- Amount representing interest (1,384) ------- Present value of obligation 8,736 Portion due within one year (1,314) ------- Long-term obligation $ 7,422 ------- -------
Total rental expense under operating leases charged to operations was $25,701,000, $24,867,000, and $24,274,000 for the years ended December 31, 1995, 1994, and 1993, respectively. During November 1995, Orkin and the Attorney General of Missouri and private plaintiffs reached an agreement in settlement of a class action regarding treatments for termites for residential customers with basement homes contracted for between January 1, 1987 and May 15, 1993. The presiding judge of the Circuit Court of the City of St. Louis approved the settlement on December 13, 1995. The resolution does not constitute an admission of wrongdoing by the Company and did not have a material adverse effect on the Company's financial position, results of operations, or liquidity. In the normal course of business, the Company is a defendant in a number of lawsuits which allege that plaintiffs have been damaged as a result of the rendering of services by Company personnel and equipment. The Company is actively contesting these actions. It is the opinion of Management that the outcome of these actions will not have a material adverse effect on the Company's financial position, results of operations, or liquidity. 21 NOTES TO FINANCIAL STATEMENTS (CONTINUED) YEARS ENDED DECEMBER 31, 1995, 1994, AND 1993, ROLLINS, INC. AND SUBSIDIARIES - -------------------------------------------------------------------------------- 8. BUSINESS SEGMENT INFORMATION The Company operates two major business segments. Certain information with respect to the Company's business segments is as follows:
(In thousands) 1995 1994 1993 - ----------------------------------------------------------------------------- REVENUES Orkin $547,797 $530,099 $506,399 Rollins Protective 59,233 61,692 57,698 Other 13,405 13,536 11,705 -------- -------- -------- $620,435 $605,327 $575,802 -------- -------- -------- -------- -------- -------- OPERATING INCOME Orkin $ 76,754 $ 78,711 $ 70,720 Rollins Protective 4,476 6,579 5,896 Other (11,037)(1) 3,640 4,504 -------- -------- -------- 70,193 88,930 81,120 OTHER Corporate expenses, net (11,831) (11,337) (10,610) Interest income 4,988 2,994 2,390 -------- -------- -------- Income before income taxes $ 63,350 (1) $ 80,587 $ 72,900 -------- -------- -------- -------- -------- -------- IDENTIFIABLE ASSETS Orkin $167,037 $169,750 $161,850 Rollins Protective 22,618 21,236 18,420 Other 125,270 104,279 86,924 -------- -------- -------- $314,925 $295,265 $267,194 -------- -------- -------- -------- -------- -------- DEPRECIATION AND AMORTIZATION EXPENSE Orkin $ 6,154 $ 6,654 $ 6,992 Rollins Protective 634 448 433 Other 1,162 1,028 885 -------- -------- -------- $ 7,950 $ 8,130 $ 8,310 -------- -------- -------- -------- -------- -------- CAPITAL EXPENDITURES Orkin $ 14,413 $ 6,530 $ 5,919 Rollins Protective 1,923 466 413 Other 1,690 1,372 1,395 -------- -------- -------- $ 18,026 $ 8,368 $ 7,727 -------- -------- -------- -------- -------- --------
(1) INCLUDES A SPECIAL CHARGE OF $12,000,000 ($7,440,000 AFTER TAX BENEFIT OR $.21 PER SHARE) AT SEPTEMBER 30, 1995. 9. EMPLOYEE BENEFIT PLANS The Company maintains a noncontributory tax-qualified defined benefit retirement plan covering all employees meeting certain age and service requirements. The qualified plan provides benefits based on the average compensation for the highest five years during the last ten years of credited service (as defined) in which compensation was received, and the average anticipated Social Security covered earnings. The Company funds the Plan with at least the minimum amount required by ERISA. The Company's net pension expense for the past three years is summarized as follows:
(In thousands) 1995 1994 1993 - ----------------------------------------------------------------------------- Service cost-benefits earned during the period $ 2,844 $ 2,749 $ 2,345 Interest cost on projected benefit obligation 3,958 3,524 3,248 Actual return on plan assets (9,236) 1,445 (4,218) Net amortization of transition asset (1,181) (1,181) (1,099) Deferral of net investment gain (loss) 4,778 (5,718) 227 ------- ------- ------- Net pension expense $ 1,163 $ 819 $ 503 ------- ------- ------- ------- ------- -------
The funded status of the Plan is summarized as follows at December 31:
(In thousands) 1995 1994 - ----------------------------------------------------------------------------- Actuarial present value of benefit obligations: Accumulated benefit obligation including vested benefits of $41,850 in 1995 and $32,261 in 1994 $ (45,553) $(34,994) Effect of projected future compensation levels (9,131) (8,412) --------- -------- Projected benefit obligation (54,684) (43,406) Plan assets at fair value 52,056 44,837 --------- -------- Plan assets in excess of (less than) projected obligation (2,628) 1,431 Unrecognized net loss 6,204 4,489 Unrecognized net asset at transition being amortized over 10 years (1,725) (2,876) Unrecognized prior service cost (325) (355) --------- -------- Prepaid pension expense included in other assets $ 1,526 $ 2,689 --------- -------- --------- --------
22 NOTES TO FINANCIAL STATEMENTS (CONTINUED) YEARS ENDED DECEMBER 31, 1995, 1994, AND 1993, ROLLINS, INC. AND SUBSIDIARIES - -------------------------------------------------------------------------------- At December 31, 1995, the Plan's assets were comprised of listed common stocks and U.S. Government and corporate securities. Included in the assets of the Plan were shares of Rollins common stock with a market value of $6,697,000. The expected long-term rate of return on plan assets was 9.5% in 1995, 1994, and 1993. The weighted-average discount rate used in determining the projected benefit obligation was increased from 8.0% in 1993 to 8.5% in 1994, and decreased to 7.5% in 1995 to more closely approximate rates on high-quality, long-term obligations. The assumed growth rate of compensation was 5.5% in 1993 and 1994, and 4.5% in 1995. The Company sponsors a deferred compensation 401(k) plan that is available to substantially all employees with six months of service. The charges to expense for the Company match were $1,627,000 in 1995, $1,465,000 in 1994, and $1,379,000 in 1993. The Company has an Employee Incentive Stock Option Plan (1984 Plan), adopted in October, 1984, under which 1,200,000 shares of common stock were subject to options to be granted during the ten-year period ended October, 1994. The options were granted at the fair market value of the shares on the date of the grant and expire ten years from the date of the grant, if not exercised. No additional options will be granted under this Plan. Option transactions during the last three years for the 1984 Plan are summarized as follows:
(Number of shares) 1995 1994 1993 - ----------------------------------------------------------------------------- Outstanding at January 1, 73,857 114,206 117,781 Granted - - 9,900 Exercised (6,696) (36,009) (9,965) Cancelled (4,550) (4,340) (3,510) ------ ------- ------- Outstanding at December 31, 62,611 73,857 114,206 Exercisable at December 31, 50,501 46,857 70,976 ------ ------ ------- Option price ranges per share: Granted $ - $ - $ 25.50 Exercised 7.00-19.08 5.92-25.50 5.92-13.25 Cancelled 11.25-25.50 5.92-25.50 13.58-25.50 Outstanding 8.50-25.50 7.00-25.50 5.92-25.50
On January 25, 1994, the Company adopted a new Employee Stock Incentive Plan (1994 Plan) under which 1,200,000 shares of common stock are subject to grants through January 25, 2004 under various stock incentive programs. The options were granted at the fair market value of the shares on the date of the grant and expire ten years from the date of the grant, if not exercised. Grant and option transactions during the last two years for the 1994 Plan are summarized as follows:
(Number of shares) 1995 1994 - ----------------------------------------------------------------------------- Outstanding at January 1, 193,100 - Granted 17,000 200,900 Exercised - - Cancelled (15,100) (7,800) -------- ------- Outstanding at December 31, 195,000 193,100 Exercisable at December 31, 21,140 - -------- ------- Option price ranges per share: Granted $ 24.25 $ 28.38 Exercised -- -- Cancelled 24.25-28.38 28.38 Outstanding 24.25-28.38 28.38
23 REPORT OF MANAGEMENT To the Stockholders of Rollins, Inc.: We have prepared the accompanying financial statements and related information included herein for the years ended December 31, 1995, 1994 and 1993. The opinion of Arthur Andersen LLP, the Company's independent auditors, on those financial statements is included herein. The primary responsibility for the integrity of the financial information included in this annual report rests with management. Such information was prepared in accordance with generally accepted accounting principles, appropriate in the circumstances, based on our best estimates and judgements and giving due consideration to materiality. Rollins, Inc. maintains internal accounting control systems which are adequate to provide reasonable assurance that assets are safeguarded from loss or unauthorized use and which produce records adequate for preparation of financial information. The system and controls and compliance therewith are reviewed by an extensive program of internal audits and by our independent auditors. There are limits inherent in all systems of internal accounting control based on the recognition that the cost of such a system should not exceed the benefits to be derived. We believe the Company's system provides this appropriate balance. The Board of Directors pursues its review and oversight role for these financial statements through an Audit Committee composed of three outside directors. The Audit Committee's duties include recommending to the Board of Directors the appointment of an independent accounting firm to audit the financial statements of Rollins, Inc. The Audit Committee meets periodically with management and the Board of Directors. It also meets with representatives of the internal and independent auditors and reviews the work of each to insure that their respective responsibilities are being carried out and to discuss related matters. Both the internal and independent auditors have direct access to the Audit Committee. R. Randall Rollins Gene L. Smith CHAIRMAN OF THE BOARD AND CHIEF FINANCIAL OFFICER, CHIEF EXECUTIVE OFFICER SECRETARY, AND TREASURER Atlanta, Georgia February 12, 1996 REPORT OF INDEPENDENT AUDITORS To the Directors and Stockholders of Rollins, Inc.: We have audited the accompanying statements of financial position of Rollins, Inc. (a Delaware corporation) and subsidiaries as of December 31, 1995 and 1994 and the related statements of income, earnings retained and cash flows for each of the three years in the period ended December 31, 1995. These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on the financial statements based on our audits. We conducted our audits in accordance with generally accepted auditing standards. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free from material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. In our opinion, the financial statements referred to above present fairly, in all material respects, the financial position of Rollins, Inc. and subsidiaries as of December 31, 1995 and 1994 and the results of their operations and their cash flows for each of the three years in the period ended December 31, 1995 in conformity with generally accepted accounting principles. Arthur Andersen LLP Atlanta, Georgia February 12, 1996 24 Directors, Officers and Stockholders' Information - -------------------------------------------------------------------------------- DIRECTORS JOHN W. ROLLINS Chairman of the Board and Chief Executive Officer of Rollins Truck Leasing Corp. (vehicle leasing and transportation), Chairman of the Board and Chief Executive Officer of Rollins Environmental Services, Inc. (hazardous waste treatment and disposal) HENRY B. TIPPIE+ Chairman of the Board and Chief Executive Officer of Tippie Communications, Inc. (radio stations) R. RANDALL ROLLINS* Chairman of the Board and Chief Executive Officer of Rollins, Inc., Chairman of the Board and Chief Executive Officer of RPC, Inc. (oil and gas field services, and boat manufacturing) WILTON LOONEY+ Honorary Chairman of the Board of Genuine Parts Company (automotive parts distributor) JAMES B. WILLIAMS+ Chairman of the Board and Chief Executive Officer of SunTrust Banks, Inc. (bank holding company) GARY W. ROLLINS* President and Chief Operating Officer of Rollins, Inc. BILL J. DISMUKE Retired President of Edwards Baking Company *MEMBER OF THE EXECUTIVE COMMITTEE +MEMBER OF THE AUDIT AND COMPENSATION COMMITTEES OFFICERS R. RANDALL ROLLINS Chairman of the Board and Chief Executive Officer GARY W. ROLLINS President and Chief Operating Officer GENE L. SMITH Chief Financial Officer, Secretary, and Treasurer STOCKHOLDERS' INFORMATION ANNUAL MEETING The Annual Meeting of the Stockholders will be held at 9:30 a.m. Tuesday, April 23, 1996, at the Company's corporate offices in Atlanta, Georgia. TRANSFER AGENT AND REGISTRAR For inquiries related to stock certificates, including changes of address, lost certificates, dividends, and tax forms, please contact: SunTrust Bank Stock Transfer Department P.O. Box 4625 Atlanta, Georgia 30302 Telephone: 1-800-568-3476 STOCK EXCHANGE INFORMATION The Common Stock of the Company is listed on the New York and Pacific Stock Exchanges and traded on the Philadelphia, Chicago and Boston Exchanges under the symbol ROL. DIVIDEND REINVESTMENT PLAN This Plan provides a simple, convenient, and inexpensive way for stockholders to invest cash dividends in additional Rollins, Inc. shares. For further information, contact SunTrust Bank, Atlanta at the above address or write to the Secretary at the Company's mailing address. FORM 10-K The Company's annual report on Form 10-K to the Securities and Exchange Commission provides certain additional information. Stockholders may obtain a copy by contacting the Secretary at the Company's mailing address. CORPORATE OFFICES Rollins, Inc. 2170 Piedmont Road, N.E. Atlanta, Georgia 30324 MAILING ADDRESS Rollins, Inc. P.O. Box 647 Atlanta, Georgia 30301 TELEPHONE (404) 888-2000 25